FAQs

Travel Assistance and Insurance Companies.

Most travel insurances have an automatic coverage in the event of death abroad of the traveller. This coverage is generally underwritten by one of the five major insurance underwriters in the world e.g: Lloyds of London. These insurances generally have limits or a value attached to them in US dollars. Along with travel insurance some credit card providers come with travel protection involved in the purchase of travel. Overseas employment and in some cases international studies have insurance attached to them where the person required to work or study involves staying in foreign countries. In the event of a death aboard all of these avenues of insurance should be considered for coverage. Most travel insurers will require verifying documents such as Coroner’s or police reports, in some cases, pre-existing medical conditions may nullify some insurance claims. Once approved most insurance companies will provide payment guarantees. When provided, Integrity International will

By |2020-09-14T23:40:42+00:00September 14th, 2020||0 Comments

DFAT – Department of Foreign Affairs and Trade.

The Australian Government has the Department of Foreign Affairs and Trade known as DFAT. This is our Government's help to the traveller abroad, not just in the matter of someone's death, but in all matters of assistance to the traveller. DFAT has many functions but is an important help to both Funeral Directors and families who have had a death abroad. Firstly, most if not all countries have an Australian High Commission that manage diplomatic and Consular assistance abroad. They can provide local information in relation to the deceased's whereabouts, links to local law enforcement officials and coronial facilities. They can also assist with translation, as often the first difficulty families have to face is to assess and understand what has happened. Most High Commission or Consuls aboard have local understanding about which Funeral Directors have the professional capacity to transfer a deceased internationally. Not all Funeral Directors in the

By |2020-09-14T23:40:22+00:00September 14th, 2020||0 Comments

Can I travel with my loved one?

The staff of Integrity Funerals International realise that on most occasions it is the desire of the family to travel with their loved one. On every occasion we will seek to assist the family book on the same flight home as the person who has died. We understand it is important for family to be together on the flight home so they have the comfort of each other's support. This is not always easy at short notice. We offer you our every effort, using our contacts in the travel industry, towards achieving this.

By |2020-09-14T23:39:01+00:00September 14th, 2020||0 Comments

Sealing of the deceased and wrapping of the casket.

The deceased person must be placed in either a heat-sealed polythene body bag, it should be noted some countries require an inner metal or zinc liner container within the coffin. A more modern approach is a new material called Bio-seal which is a mixture of both, best described as a metallic body bag. This material melts together when heat is applied creating an air and water tight hermetical seal require for air carriage. The pleasing nature of Bio seal unlike a metal or zinc coffin liner, is that on arrival it can be opened simply with the use of scissors, making it much easier for the Funeral Director to open and allow the family to see their loved one once they are home. Once sealed in the manner described the person who has died is placed in the coffin/casket of choice, which is then wrapped for its protection and safety

By |2020-09-14T23:38:09+00:00September 14th, 2020||0 Comments

Care and preservation of the deceased.

One of the first rules of air travel is that the deceased must be embalmed. This preservative treatment of the deceased is required to alleviate the need to keep the deceased in a cooled environment. This procedure preserves and hopefully improves the condition of the deceased until they arrive home. It also ensures the hygiene and safety of the staff that handle the casket at various stages of the journey. Unless there is a significant religious or cultural objection this is normally a mandatory requirement.

By |2020-09-14T23:38:13+00:00September 14th, 2020||0 Comments

Documents, Certificates and Registration details

Regardless of the country of destination or origin a persons, the death must be registered prior to departure in the normal manner with the local Registrar of Birth, Deaths and Marriages. The local Registrar, once advised of the death, should also receive notification of the intention to transfer the person from Australia. In most instances three certified Death Certificates are required for the repatriation of someone who has died internationally and they are treated in the following manner. 1. One is for the airline and usually accompanies the airline weigh bill. This certificate is often kept by the airline for their records. 2. The second is for the Funeral Director at the destination to perform the funeral at the cemetery or crematorium. 3. The last is for the familys legal purposes in relation to finalising estate matters in their own country It should be noted that for some counties a

By |2020-09-14T23:38:18+00:00September 14th, 2020||0 Comments

OK to Forward

The process of what's called an OK to forward be what the booking process is called to send an NHS or Natural Human Specimen from one country to the next. It is the term used to give the green light to forward all types of freight within the world after all approvals have been ascertained. The Consignor will contact the airline generally via a professional freight forwarder to create the freight or flight booking. At this point an air weigh bill is created which is the international system for the systematic direction and tracking of all items of freight. The departing airline will contact the airline at the arrival destination to seek the commitment of the Consignee or receiving Funeral Director to agree to the above criteria as the Consignee. This process is then reversed back to Consignor or sending Funeral Director and the consignment is endorsed as OK to

By |2020-09-14T23:38:22+00:00September 14th, 2020||0 Comments

Consignee

The Consignee is the person receiving the freight again generally a Funeral Director, human remains are precious cargo, which requires specific care and attention on arrival at its destination. All international Air carriers have similar standard operating procedures built on the ideals of respect. The first cargo to be unloaded from an international air flight should be a casket bearing Human remains. The Consignee is the person who is responsible to take the deceased into their care on arrival at the country of destination. This on most occasions is a professional Funeral Director. On some occasions though, the Consignee can be the family of the deceased in the absence of a Funeral Director. It is the Consignee's responsibility to commit to be awaiting the arrival of the deceased at the airport of destination, at the time of arrival to take into his/her casket into care, after Customs and Quarantine have

By |2020-09-14T23:38:26+00:00September 14th, 2020||0 Comments

Consignor

The consignor is the term used of a person sending an item of freight. In the case of an International Funeral Transfer, the consignor is the sending Funeral Director.   The consignor/Funeral Director is obviously the person responsible for the preparation of the deceased, the preparation of documentation relating to the transfer and ensuring the OK to forward booking process is complete.

By |2020-09-14T23:38:30+00:00September 14th, 2020||0 Comments
Go to Top